Aurion Quality Policy
Aurion delivers a lifetime HR solution.
Our aim is to ensure our customers never need to
contemplate an alternative HR solution.
To do this, our products and services must always anticipate and meet our customers' expectations.
Customers buy from us when we deliver what they want, faster and better than our competitors and at the price they are willing to pay.
Similarly, a customer's experience of Aurion has to be consistent, irrespective of when they interact with the company, who they speak to or where they are located.
Quality Management provides the framework for both consistently delivering high quality products and services and for our ongoing program of continual review and improvement.
Quality is a way of working that promotes best practice and high efficiency and effectiveness. It touches every aspect of what we do.
Through our quality management system, our standards and work practices are documented and our people understand their intent and know how to put them into practice.
Just as every employee is responsible for the success of the company, every employee is responsible for quality. Our aim is for every employee to embrace our corporate commitment to quality and continual improvement and to understand their role and how they contribute.
Our Quality Management System is certified to AS/NZS/ISO 9001:2000.
Note that while Aurion's Quality Management System covers all aspects of the company's operations, the ISO certification applies only to the Brisbane office.